* New rules for Australia from 1 July 2018 *


Most countries and many states and regions impose a sales tax on goods and services housed within that country. In some countries, it’s called VAT (Value Added Tax). In others, it’s GST (Goods and Services Tax). There are various local acronyms for it.


Regardless of where it is or what it’s called, Weta Workshop does not profit in any way from these taxes. We also don’t subsidise them. Our policy is to provide the same base cost (pre sales tax) to all customers, regardless of where they live in the world.


In all cases, it’s a sales tax applied as a percentage and collected by the tax authorities of that country, state or region. 


In the EU our warehouse is in the Netherlands, so all EU customers pay the Netherlands rate of 21%. 


Not used to seeing sales tax?

Usually, when you purchase something in a shop on the high street, sales tax is included on the price tag as everybody pays the same tax for that item. You may find it’s also displayed on the till receipt in most countries. 


Because our online shop is global we can’t simply display the tax-inclusive price, because it doesn’t apply to everybody, everywhere. For example, items shipped from our New Zealand warehouse to New Zealanders attract a different sales tax charge of 15%. Our Australian customers pay 10%.


We don’t know for sure where you’re from and what you’re buying until checkout, which is why we add regional sales tax at that point.


If you have any further questions about sales tax, please get in touch with your local customs office who will be able to explain any local variance to this generic description of sales tax.