PLEASE NOTE - During and after the Black Friday Sale, our crew is stretched to the limit and we therefore:

  • cannot accept cancellations, amendments, returns or exchanges
  • will not consider requests for shipping consolidation exceptions
  • may take longer than normal to respond - but we will respond.

Sale Details


When does Weta Workshop’s 2019 Black Friday Sale start/finish?

Our Black Friday sale starts at 12PM, Tuesday 26 Nov (PST) and ends at 12PM, Tuesday 3 Dec (PST).


What does PST mean?

Pacific Standard Time. It applies to the West Coast of the United States.

If you live in another time zone, check when our Black Friday Sale is on below:

3PM, Tuesday 26 Nov – 3PM, Tuesday 03 Dec (Eastern Standard Time)

8PM, Tuesday 26 Nov – 8PM, Tuesday 03 Dec (Greenwich Mean Time)

9PM, Tuesday 26 Nov – 9PM, Tuesday 03 Dec (Central European Time)

7AM, Wednesday 27 Nov – 7AM, Wednesday 04 Dec (Australian Eastern Daylight Time)

9AM, Wednesday 27 Nov – 9AM, Wednesday 04 Dec (New Zealand Daylight Time)


When do the Flash Sales run?

From 12PM - 12PM (PST) on:

Tuesday 26 November

Wednesday 27 November

Thursday 28 November

Friday 29 November

Saturday 30 November

Sunday 01 December

Monday 02 December


All times/dates in PST. Each Flash Sale runs for 24 hours only.


When do the Reverse Auctions run?

From 12PM (PST) on:

Tuesday 26 November

Wednesday 27 November

Thursday 28 November

Friday 29 November

Saturday 30 November

Sunday 01 December

Monday 02 December


Can I combine Black Friday deals?

Deals are not valid in combination with any other promotion, site discount and/or offer.


What are your Terms and Conditions for the sale?

Please read our Black Friday Terms & Conditions here.



Weta Dollars & Payment Plans


Can I use my Weta Dollars to pay for sale items?

Yes, Weta Dollars can count towards all or part of your purchase. The remaining total will be charged to your credit card.


Will I earn Weta Dollars on sale items?

Yup, it’s business as usual. For every $20 USD you spend on our site, you earn 1 Weta Dollar. Just make sure you are signed into your account while checking out.


Are Payment Plans available on sale items?

Payment Plans are available on selected sale items. If the item is eligible, you’ll notice a box directly above the Buy Now button indicating a monthly payment option. To learn more about payment plans, click here.



Returns, Amendments & Exchanges


Can I amend or cancel my order?

We cannot process any special requests or cancellations during the Black Friday sale period. Please double check your product selection and shipping address before placing your order.


Can I return or exchange a sale item?

No, all Black Friday sales are final. Returns and exchanges will not be accepted for ‘change of mind’ purchases. If an item is faulty, our standard returns policy applies.



Shipping


Do you offer combined shipping?

Sorry, we are not able to offer combined shipping at this time, other than what the cart combines automatically, i.e. some smaller items.


Which shipping option should I choose?

We strongly recommend selecting a TRACKED shipping option for orders to fast-track the delivery and trace the whereabouts your package.


When will my order arrive?

We expect shipping delays to occur due to the influx of orders during Black Friday. Please allow an additional 5 – 10 days for your order to be delivered.


Tracked

You can check the progress of your delivery by selecting a TRACKED shipping option.


Untracked

For all untracked orders, please allow a minimum of 31 Days for delivery.


Will I get my order before Christmas?

We cannot guarantee untracked items will arrive before December 25. We recommend selecting a TRACKED shipping option to make sure your Christmas presents arrive on time.


How does a Reverse Auction work?

From 12 - 1pm (PST) each day, we'll steadily drop the price on a reverse auction item. The collectible will start at a certain price then drop at regular intervals until either the time runs out or our collectors purchase all of the stock! Extremely limited numbers of the collectible are allocated to each auction. Watch the Reverse Auction on our website - links will be provided in each post.


I’ve still got a question

Write to us at support@wetanz.co.nz. To help prioritise your email, please include Black Friday in the subject line along with your order number.