Weta Dollars are earned once payment against the full item price has been paid.

In any case where a you’ve received the incorrect Weta Dollar earning, please:

  • Check your Collector status and earning percentage.

  • Check if you’ve applied Weta Dollars as payment towards the order, as Weta Dollars aren’t earned against Weta Dollars.’

If you need to escalate this further, please email support with your:

  • Weta Account email

  • Affected order number

  • Any screenshots of the issue

Our Support Team will review your Weta Dollar history at their earliest convenience, and correct any discrepancies.