We’re downing tools, temporarily closing our doors and uniting against COVID-19. This means there will be delays on the delivery of some of our products. We thank you for your ongoing support & patience during this challenging time.

 

New Zealand despatch:

  • As part of New Zealand’s efforts to stop the spread of COVID-19, we have closed our despatch warehouse, from Wednesday 25th March. 
  • We are currently taking pre-orders for all product despatched from the New Zealand Warehouse.
  • If the product you ordered is in stock, it will be delivered as soon as the nationwide lockdown is lifted. 
  • Current estimated delivery is May 2020. 
  • We will keep this page updated with any changes to delivery timings.

 

USA despatch:

  • Due to the COVID-19 virus, our USA warehouse is operating with reduced capacity. If the product you ordered is in stock, please expect between 5 - 8 weeks for your delivery.
  • We will keep this page updated with any changes to delivery timings.

 

EU despatch:

  • Due to the COVID-19 virus, our EU warehouse is operating with reduced capacity. If the product you ordered is in stock, please expect between 5 - 8 weeks for your delivery.
  • We will keep this page updated with any changes to delivery timings.

 

All ‘NEW’ collectibles

 This applies to all pre-order products that are labelled as ‘NEW’ at the top of their webpage, above the product name. For example:



  • At this time, ‘NEW’ collectibles will proceed through our international manufacturing facilities, which are currently still up and running.
  • We’ll continue to monitor operations and will send email updates about any expected delays in production or delivery.

 

Our customer service team are working from home and will be available to help you with any further questions you have. Please contact Reuben or Alice on support@wetanz.co.nz for more information.

 

Kia Kaha (stay strong),

The Weta Workshop Collectibles crew