PLEASE NOTE - During and after the Black Friday Sale, our crew is stretched to the limit and we therefore:

  • cannot accept cancellations, amendments, returns or exchanges

  • will not consider requests for shipping consolidation exceptions

  • may take longer than normal to respond - but we will respond.

 

Sale Details

 

When does Weta Workshop’s 2020 Black Friday Sale start/finish?

Our Black Friday sale starts at 12PM, 24 November (PST) and ends at 12PM, 1 December (PST).

 

What does PST mean?

Pacific Standard Time. It applies to the West Coast of the United States.

If you live in another time zone, check when our Sale is on below:

3PM, 24 November – 3PM, 1 December (Eastern Standard Time)

8PM, 24 November – 8PM, 1 December (Greenwich Mean Time)

9PM, 24 November – 9PM, 1 December (Central European Time)

7AM, 25 November – 7AM, 2 December (Australian Eastern Daylight Time)

9AM, 25 November – 9AM, 2 December (New Zealand Daylight Time)

 

When do the Flash Sales run?

For 24 hours from 12PM (PST) on:

Tuesday 24 November

Wednesday 25 November

Thursday 26 November

Friday 27 November

Saturday 28 November

Sunday 29 November

Monday 30 November

 

When do the Reverse Auctions run?

For 1 hour from 12PM (PST), or while allocated stock lasts:

Tuesday 24 November

Wednesday 25 November

Thursday 26 November

 

When are new Last Chance items listed online?

At 12PM (PST) on:

Tuesday 24 December

Wednesday 25 December

Thursday 26 December

Sunday 29 November

Monday 30 November

 

All times/dates in PST. Each Flash Sale runs for 24 hours only.

 

Can I combine deals?

Deals are not valid in combination with any other promotion, site discount and/or offer.

 

What are your Terms and Conditions for the sale?

Please read our Terms & Conditions.

 

 

Weta Dollars & Payment Plans

 

Can I use my Weta Dollars to pay for sale items?

Yes, Weta Dollars can count towards all or part of your purchase. The remaining total will be charged to your credit card.

 

Will I earn Weta Dollars on sale items?

Yup, it’s business as usual. For every $20 USD you spend on our site, you earn 1 Weta Dollar or more depending on Collector  Status. Just make sure you are signed into your account while checking out.

 

Are Payment Plans available on sale items?

Payment Plans are available on selected sale items. If the item is eligible, you’ll notice a box directly above the Buy Now button indicating a monthly payment option. Learn more about payment plans


 

Returns, Amendments & Exchanges

 

Can I amend or cancel my order?

We cannot process any special requests or cancellations during the sale period. Please double check your product selection and shipping address before placing your order.

 

Can I return or exchange a sale item?

No, all sales are final during the Black Friday Sale. Returns and exchanges will not be accepted for ‘change of mind’ purchases. If an item is faulty, our standard returns policy applies.

 

 

Shipping

 

Do you offer combined shipping?

Sorry, we are not able to offer combined shipping at this time, other than what the cart combines automatically, i.e. some smaller items.

 

Which shipping option should I choose?

We strongly recommend selecting a TRACKED shipping option for orders to fast-track the delivery and trace the whereabouts your package. You will be able to track your order via NZ Post Track & Trace as well as via your national post Track & Trace. 

https://wetaworkshopltd.freshdesk.com/support/solutions/articles/26000029503-how-do-i-track-my-shipment-and-where-is-the-tracking-number-

 

When will my order arrive?

We expect shipping delays to occur due to the influx of orders during the sale and the general pressure on World-Wide logistics due to the pandemic. Please allow at least an additional 5 – 10 days for your order to be delivered.

 

Tracked

You can check the progress of your delivery by selecting a TRACKED shipping option.

 

Untracked

For all untracked orders from our NZ warehouse, please allow a minimum of 31 Days for delivery.


 

I’ve still got a question

Write to us at support@wetanz.co.nz. To help prioritise your email, please include BLACK FRIDAY SALE in the subject line along with your order number.