Shipping your order

How do I change my address?
Please note that changing your shipping address in your account does not update your pending orders.  For in stock items you must contact us within 24 hour...
Mon, 26 Sep, 2022 at 11:30 AM
My address is too long?
If you receive an error message about your address being too long, this is because international couriers do not allow for more than 25 characters per line ...
Wed, 5 Oct, 2022 at 2:22 PM
Do you ship world wide?
We ship from local warehouses in the United States, The Netherlands and New Zealand to most destinations in the world. For some products and destinations yo...
Wed, 8 Feb, 2023 at 2:48 PM
How do I track my order?
When your order is shipped, your regional warehouse will send an email with tracking details to the email you checked out with. Some of our emails can go to...
Mon, 12 Dec, 2022 at 9:47 AM
How much will my order cost to ship?
To see the cost of shipping of an item to your region, please add the item to your cart. Our website will give you a shipping estimate based the item and yo...
Mon, 5 Dec, 2022 at 10:34 AM
When will I get my order?
Shipping time frames can vary depending on the size your order, the region it is shipping from, and even the weather. These best estimate for shipping time ...
Mon, 12 Dec, 2022 at 10:47 AM
Do you ship to PO Boxes?
The simple answer is: No. International carriers do not reliably deliver to PO Boxes, so please always provide a physical street address to avoid having yo...
Mon, 26 Sep, 2022 at 12:44 PM
Can you consolidate my order?
A majority of our collectibles are pre-packaged into their own shipping box, therefore individual shipping costs may apply. This also applies to most books ...
Wed, 9 Nov, 2022 at 10:41 AM
What do I do if my order is lost?
Our collectibles are incredibly unique, hand painted, and often limited edition. Until we have confirmation from the post office/ courier that an order has ...
Mon, 26 Sep, 2022 at 12:48 PM
What is 'Pending Shipping'?
Occasionally a product on pre-order will be listed without a confirmed shipping price. All of our products that are shipping pending are clearly listed on t...
Thu, 9 Jun, 2022 at 10:42 AM