Please check your spam/ junk folder first as our mail can be sent there for new customers.
If you still cannot find your order confirmation, please contact our support team with the following information:
- Full Name
- Name of Product
- Any other emails you may have used to check out with
If you did not make an account on wetanz.com before checkout, you are still sent an email confirming your order to the email you have checked out with. We recommend making an account before checkout as you can check on the status of your order and earn Wētā Dollars on each purchase.