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Orders, Pre-orders, Weta Dollars, Payment plans

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What is a pre-order?
Do the prices on the site include taxes (VAT or GST)?
How do Payment Plans work?
My payment has failed?
Where is my confirmation email?

What are Wētā Dollars?
What is 'Collector Status'?
How do I earn Wētā Dollars?
How can I use my Wētā Dollars?
How do I check my Wētā Dollars balance?

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