ONLINE SHOP SUPPORT

Account Information 5

• Why should I create an account?
• How do I reset my password?
• How do I delete my account?
• How do I change my region/ currency?
• How do I sign up for your newsletter?

Shipping your order 11

• How do I change my address?
• My address is too long?
• Do you ship world wide?
• How do I track my order?
• How much will my order cost to ship?

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Customs and Taxes 2

• VAT, GST And Sales and Use Tax
• Will I have to pay customs duties?

Ordering 14

• What is a pre-order?
• Do the prices on the site include taxes (VAT or GST)?
• How do Payment Plans work?
• My payment has failed?
• Where is my confirmation email?

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Weta Dollars 7

• What are Wētā Dollars?
• What is 'Collector Status'?
• How do I earn Wētā Dollars?
• How can I use my Wētā Dollars?
• How do I check my Wētā Dollars balance?

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Returns, Cancellations and Refunds 10

• Returns Policy
• How can I contact Weta?
• What do I do if my order is damaged?
• How can I cancel my order?
• Why am I being charged a cancellation fee?

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Shipping 0

Conditions of Use 6

• FREE SHIPPING FRIDAY TERMS AND CONDITIONS
• The One Ring - 18K Terms and Conditions
• END OF LINE TERMS AND CONDITIONS
• Wētā Dollars Program Terms & Conditions
• Liability

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Privacy Notice 1

• Wētā Privacy Policy

STOCKTAKE SALE 2022 0

EDITION #1 AUCTIONS 2

• Bidding in the Edition #1 Auctions 2022
• Shipping and Pick-up