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Knowledge base
Orders, Pre-orders, Weta Dollars, Payment plans
Online Tour Bookings
1
How do I make or change Weta Studio Tour Bookings
Ordering
31
Ring Size table
How do I care for silver jewellery?
How do I measure my Ring Size?
How do I fit Legolas's Vambrace?
Why should I create an account?
See all 31 articles
Weta Dollars
11
How much is a Weta Dollar worth?
What is 'Collector Status'?
How long are my Weta Dollars valid?
How do I earn Weta Dollars?
How can I use my Weta Dollars?
See all 11 articles
Important information about your account
3
Why should I create an account?
How do I cancel my account?
How do I create an account?
Shipping, tracking, customs, taxes
Shipping your order
17
Is it just as safe and secure to order from your site as it is from my local dealer?
Do you deliver World Wide?
Will I have to pay customs duties?
Why do you not ship to the Russian Federation any longer?
What carrier do you use for shipping?
See all 17 articles
Customs and Taxes
1
VAT, GST And Sales and Use Tax
Issues, Returns, Replacements
Returns, Cancellations and Refunds
11
How do I return Weta product purchased from an independent retailer?
How long does it take to get a refund?
How can I contact Weta?
How do I return items purchased directly from wetaworkshop.com?
What are Weta's support business hours?
See all 11 articles
Terms & Conditions, Privacy Statement
Conditions of Use
13
Liability
Limited Editions
Exchange Rate Variation
Weta Discount Cards
Sales Tax - VAT and GST
See all 13 articles
Privacy Notice
1
Weta Privacy Policy
Stocktake Sale 2019
1
STOCKTAKE SALE 2019
Community forums
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Weta Workshop Ltd Forums
Announcements
0
Feature Requests
1
Allow ordering from out of stock warehouses
Posted by
Andy Lye
,
9 months ago
Last Reply
by Andy Lye,
9 months ago
Tips and Tricks
0
Report a problem
1
Payment problems
Posted by
Lisa Erazmus
,
7 months ago
Last Reply
by Lisa Erazmus,
7 months ago
Help Desk Software
by Freshdesk
