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Knowledge base
Orders, Pre-orders, Weta Dollars, Payment plans
Online Tour Bookings
1
How do I make or change Weta Studio Tour Bookings
Ordering
30
Ring Size table
How do I care for silver jewellery?
How do I measure my Ring Size?
How do I fit Legolas's Vambrace?
Why should I create an account?
See all 30 articles
Weta Dollars
11
How much is a Weta Dollar worth?
What is 'Collector Status'?
How long are my Weta Dollars valid?
How do I earn Weta Dollars?
How can I use my Weta Dollars?
See all 11 articles
Important information about your account
3
Why should I create an account?
How do I cancel my account?
How do I create an account?
Shipping, tracking, customs, taxes
Shipping your order
14
Is it just as safe and secure to order from your site as it is from my local dealer?
Do you deliver World Wide?
Will I have to pay customs duties?
What carrier do you use for shipping?
How much will my order cost to ship?
See all 14 articles
Customs and Taxes
1
VAT, GST And Sales and Use Tax
Issues, Returns, Replacements
Returns, Cancellations and Refunds
11
How do I return Weta product purchased from an independent retailer?
How long does it take to get a refund?
How can I contact Weta?
How do I return items purchased directly from wetaworkshop.com?
What are Weta's support business hours?
See all 11 articles
Terms & Conditions, Privacy Statement
BLACK FRIDAY 2019
2
TERMS AND CONDITIONS FOR BLACK FRIDAY SALE 2019 (“SALE”)
Black Friday FAQ
Conditions of Use
13
Liability
Limited Editions
Exchange Rate Variation
Weta Discount Cards
Sales Tax - VAT and GST
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Privacy Notice
1
Weta Privacy Policy
12 Days of Christmas 2019
1
Terms & Conditions for the 2019 Weta Workshop '12 Days of Christmas' Contest
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