Shipping your order

How do I track my shipment and where is the tracking number?
If you chose a tracked service at checkout, you will find your tracking number in the order record in your account. Go to:
Thu, 30 Apr, 2020 at 4:03 PM
Will I have to pay customs duties?
Most of Weta's orders are shipped from a warehouse in your customs country or zone. However, for some destinations and some products, it will be an int...
Tue, 20 Aug, 2019 at 1:37 PM
Do you deliver World Wide?
We ship from local warehouses in the United States, The Netherlands and New Zealand to most destinations in the world. For some products and destinations yo...
Tue, 20 Aug, 2019 at 1:36 PM
How much will my order cost to ship?
The shipping price for each item will be shown during checkout. For some products and destinations you can choose from different options in cost and speed o...
Mon, 13 May, 2019 at 1:37 PM
When will I get my order?
We use a variety of postal services and couriers to ship your orders to you. The estimated delivery time is displayed during checkout when you choose yo...
Tue, 20 Aug, 2019 at 1:43 PM
Is it just as safe and secure to order from your site as it is from my local dealer?
Yes - in both cases, the goods will have travelled from the same place, in the same container and arrived at the same warehouse. The difference is that w...
Wed, 30 May, 2018 at 12:29 PM
Where will my order be shipped from?
Every country in the world is assigned by default to one of our warehouses: US warehouse: US, Canada and Mexico EU warehouse: Europe and the Middle-Ea...
Wed, 30 May, 2018 at 12:29 PM
What carrier do you use for shipping?
We use different carriers for different areas of the world. We choose our carriers with value for money in mind, i.e. the best possible service at a price t...
Tue, 20 Aug, 2019 at 1:42 PM
Do you ship to PO Boxes?
The simple answer is: No. International carriers do not reliably deliver to PO Boxes, so please always provide a physical street address to avoid having...
Tue, 20 Aug, 2019 at 1:43 PM
When do I get my tracking number?
Your tracking number is sent out via email when the order is prepared at our warehouse, usually 1-2 business days after you placed your order. It may ta...
Tue, 20 Aug, 2019 at 1:35 PM