Shipping your order

Is it just as safe and secure to order from your site as it is from my local dealer?
Yes - in both cases, the goods will have travelled from the same place, in the same container and arrived at the same warehouse. The difference is that w...
Wed, 30 May, 2018 at 12:29 PM
Do you deliver World Wide?
We ship from local warehouses in the United States, The Netherlands and New Zealand to most destinations in the world. For some products and destinations yo...
Wed, 30 May, 2018 at 12:29 PM
Will I have to pay customs duties?
Most of Weta's orders are shipped from a warehouse in your customs country or zone. However, for some destinations and some products, it will be an int...
Wed, 30 May, 2018 at 12:29 PM
Why do you not ship to the Russian Federation any longer?
As of 29 June 2015 we no longer ship to the Russian Federation. We are sad to have to take this measure as we have many fans in the country, but it has be...
Wed, 30 May, 2018 at 12:29 PM
What carrier do you use for shipping?
We use different carriers for different areas of the world. We choose our carriers with value for money in mind, i.e. the best possible service at a price t...
Wed, 30 May, 2018 at 12:29 PM
How much will my order cost to ship?
The shipping price for each item will be shown during checkout. For some products and destinations you can choose from different options in cost and speed o...
Wed, 30 May, 2018 at 12:29 PM
When will I get my order?
We use a variety of postal services and couriers to ship your orders to you. The estimated delivery time is displayed during checkout when you choose your...
Wed, 30 May, 2018 at 12:29 PM
Do you ship to PO Boxes?
The simple answer is: No. International carriers do not reliably deliver to PO Boxes, so please always provide a physical street address to avoid having y...
Wed, 30 May, 2018 at 12:29 PM
When do I get my tracking number?
Your tracking number is sent out via email when the order is prepared at our warehouse, usually 1-2 business days after you placed your order. It may take...
Wed, 30 May, 2018 at 12:29 PM
Can you consolidate my order?
Consolidation is available on selected items. As much as we’d love to make this available across our entire store, we simply can’t. A majority of our pr...
Wed, 30 May, 2018 at 12:29 PM