ONLINE SHOP SUPPORT

Online Tour Bookings 1

• How do I make or change Weta Studio Tour Bookings

Ordering 30

• Ring Size table
• How do I care for silver jewellery?
• How do I measure my Ring Size?
• How do I fit Legolas's Vambrace?
• Why should I create an account?

See all 30 articles

Weta Dollars 11

• How much is a Weta Dollar worth?
• What is 'Collector Status'?
• How long are my Weta Dollars valid?
• How do I earn Weta Dollars?
• How can I use my Weta Dollars?

See all 11 articles

Important information about your account 3

• Why should I create an account?
• How do I cancel my account?
• How do I create an account?

Shipping your order 14

• Is it just as safe and secure to order from your site as it is from my local dealer?
• Do you deliver World Wide?
• Will I have to pay customs duties?
• What carrier do you use for shipping?
• How much will my order cost to ship?

See all 14 articles

Customs and Taxes 1

• VAT, GST And Sales and Use Tax

Returns, Cancellations and Refunds 11

• How do I return Weta product purchased from an independent retailer?
• How long does it take to get a refund?
• How can I contact Weta?
• How do I return items purchased directly from wetaworkshop.com?
• What are Weta's support business hours?

See all 11 articles

BLACK FRIDAY 2019 2

• TERMS AND CONDITIONS FOR BLACK FRIDAY SALE 2019 (“SALE”)
• Black Friday FAQ

Conditions of Use 13

• Liability
• Limited Editions
• Exchange Rate Variation
• Weta Discount Cards
• Sales Tax - VAT and GST

See all 13 articles

Privacy Notice 1

• Weta Privacy Policy

12 Days of Christmas 2019 1

• Terms & Conditions for the 2019 Weta Workshop '12 Days of Christmas' Contest