When a product is available on Payment Plan this is indicated on the product page. You can see the available options when you hover with your mouse over the "i" icon.
Pre-order payment plans: Your items total cost will be evenly shared out over the number of instalments you choose. The first 25% with applicable tax and shipping for the item will be applied to your first instalment.
Pending Shipping orders: Your first 25% and applicable tax will be applied to your first instalment and your shipping cost is applied to your final installment.
Wētā Dollars will be used first to the amount you have specified at checkout.
Please note customers must select a payment plan option before checkout, this cannot be changed afterwards. In addition, customers who did not select any form of payment plan before checkout cannot add one after the fact.
Pay off early
You can elect to pay off a payment plan early. You do this on the order page in your account. Should you choose to do so, all remaining payments will be debited to your card the following day.
Paid off in-stock items will be dispatched as soon as possible. Pre-order items will be dispatched once stock is available in the warehouse, just as with a normal pre-order.
If a payment fails
If a scheduled payment fails, you will be notified via email and we will attempt to take payment again in 48 hours. If the second payment fails, we will try one more time 48 hours later. Customers can log into their account at any time to make a payment on an instalment, please view our support article here. We will hold all orders for 28 days before they are subject to cancellation.
If you still need support, please contact us here.