When a product is available on Payment Plan this is indicated on the product page. You can see the available options when you hover with your mouse over the "i" icon.

We take the price of the item, add shipping, deduct any discounts or Wētā Dollars and finally add tax (if applicable) and split the total over the amount of months you choose. From 2 - 6 months. Some of our products are only on limited payment plans. Your first payment usually includes the deposit for pre-order items.

The instalment amounts shown on the product page are indicative. Shipping costs and applicable taxes will be added and Wētā Dollars and discounts deducted before the final instalments are calculated.

Please note customers must select a payment plan option before checkout, this cannot be changed afterwards. In addition, customers who did not select any form of payment plan before checkout cannot add one after the fact.  

Pay off early

You can elect to pay off a payment plan early. You do this on the order page in your account. Should you choose to do so, all remaining payments will be debited to your card the following day. 

Paid off in-stock items will be dispatched as soon as possible. Pre-order items will be dispatched once stock is available in the warehouse, just as with a normal pre-order.

If a payment fails

If a scheduled payment fails, you will be notified via email and we will attempt to take payment again in 48 hours. If the second payment fails, we will try one more time 48 hours later. Customers can log into their account at any time to make a payment on an instalment, please view our support article here. We will hold all orders for 28 days before they are subject to cancellation. 


If you still need support, please contact us here.