TERMS AND CONDITIONS FOR HOBBIT DAY 2023 ("SALE")
Offers valid from 21st September, 2PM (PDT) to the 23rd September, 1PM (PDT) or while stocks last (“Sales Period”). The below terms and conditions apply to all sales made.
If you don't intend to read all the terms, please be aware of the below at a minimum:
NO address changes on orders placed – double check before you submit.
NO cancellations or refunds on sale items.
NO special packing or consolidation requests.
NO shipping to P.O. Boxes.
Products, Offers and Ordering
No other discounts will apply to items purchased (“Sales Items”) during the Sale Period, unless specifically advertised otherwise.
This sale does not include our End of Line products, please see terms for our End of Line collectibles here.
This sale excludes all Pre-order items.
No address changes can be made on orders placed during the Sale Period.
Payment Plans are available on eligible items during the Sale Period.
Wētā Dollars may be used during the Sale Period.
All offers made during the Sale Period are subject to availability and may change without prior notice.
We reserve the right to remove any item at any time for any reason from the Sale.
We reserve the right to offer a refund instead of a replacement on any Last Chance sale items or other items where replacement stock isn't available.
We reserve the right to limit the number of pieces per product available for sale to any given customer at our discretion.
Selected products will be excluded from the Sale, at Wētā’s discretion. These excluded products will not be accompanied on the website by any special offer blurb nor will they be tagged as special products.
One customer can place as many orders as they wish subject to Wētā Workshop’s reserved rights under these terms and conditions.
Shipping and after-sales support
No cancellations or refunds will be accepted for orders of Sale Items placed during the Sale Period, subject to any applicable consumer legislation.
Please note that delivery timelines for Sale Items will likely be longer than usual, during and for at least the two weeks following the sale. Wētā Workshop makes no warranties or representations as to the applicable delivery date for Sale Items.
Orders that for any reason cannot be fulfilled will be refunded.
Special packing requests or consolidation of packages will not be available during the Sale Period. How products are consolidated and shipped is at the discretion of Wētā Workshop.
Orders that are damaged during transit will be replaced or refunded at the discretion of our support team.
If your order has untracked shipping and your product does not arrive, then you are entitled to a full refund (including the price of shipping). Please be aware that replacement will not be available as a remedy for non-delivered sale items if you choose the untracked shipping option. This is due a combination of discounted pricing, limited availability of stock and the increased cost of resolving lost shipments which are untracked.